This Is NOT What I Expected!

Friday, September 10th, 2010 Posted in Instructional Design, Managing | No Comments »

How many of us have been happily working on a training project only to find out in the later stages of the project that it really doesn't meet the sponsor's ... Read more..

Is ADDIE Your Project Management Process?

Sunday, August 22nd, 2010 Posted in Instructional Design, Managing | No Comments »

I’ll be continuing my series on building a world class sales on-boarding and certification program soon, but I was thinking about this lately.  What do you think? We all know that ... Read more..

Building a World Class Sales On-Boarding & Certification Program, Part 6

Wednesday, October 28th, 2009 Posted in Instructional Design, On-Boarding/Certification | No Comments »

Now we're really making some headway.  So far in the series we've gotten a good understanding of the sales process that our sales people use, some of the tools they ... Read more..

Building a World Class Sales On-Boarding & Certification Program, Part 5

Tuesday, October 20th, 2009 Posted in Instructional Design, On-Boarding/Certification | No Comments »

So far in this series we've outlined some very important aspects of building a world class sales on-boarding and certification program.  In this article we're going to really get into ... Read more..

Building a World Class Sales On-Boarding & Certification Program, Part 4

Monday, October 12th, 2009 Posted in Instructional Design, On-Boarding/Certification | No Comments »

In this article we will continue with the analysis phase.  As I have pointed out before, there are many things to analyze when you're building a sales training and certification ... Read more..

Balancing Thoroughness with Agility

Monday, September 7th, 2009 Posted in Instructional Design | No Comments »

One of the questions that I am constantly asking myself is whether I've got the right mix of doing things fast versus doing things thorough.  The business most often wants ... Read more..

How Is Your Training Department Perceived?

Wednesday, May 20th, 2009 Posted in Managing | No Comments »

I started thinking about this and realized that over my career I’ve been in training departments that have run the gambit in terms of how they were perceived by the ... Read more..

Reporting for Workplace Learning – What and Why

Tuesday, May 12th, 2009 Posted in Measuring | No Comments »

I’ve been thinking about what workplace learning organizations create reports on and why they report on those things a lot lately.  Here’s what I’ve come up with so far. Learner Attendance ... Read more..

Process = Clarity NOT Complexity (ideally)

Thursday, April 9th, 2009 Posted in Managing | No Comments »

One of the issues that rears it’s head at some point in most workplace learning organizations is the need for workflow processes. But there’s usually a perception that complexity and ... Read more..

Evaluation of Training Impact : Measurement or Marketing?

Wednesday, April 8th, 2009 Posted in Measuring | No Comments »

Do we sometimes get so wrapped up in trying to statically prove the impact of our training interventions using scientific methods that we sometimes miss the simple, non scientific examples?  Are ... Read more..